We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, secure payment gateways and easy returns for items purchased on iraxs.com
Looking at returning your product? It’s simple. You have to raise a return request within 7 Days of delivery of the product.
How can I raise a return request?
To raise a return request, fill in the order details in the Return Request form.
Our customer support team will get back to you within 24 hours.
What is eligible for a return?
You may return any product purchased from iraxs.com that is unused and in new condition.
Made to measure products are not eligible for returns.
Who Pays the Shipping charges for returned products?
For customers residing in India, our team will arrange for the return shipment.
How much time does it take to get my refund?
Once the returned product is received by us, our team will perform a quality check of the product. The refund is initiated in 48 hours after the approval of the return. The refund takes between 3 to 5 working days to reflect in your account.
Can I get an exchange for the products purchased on Sale/Offer?
Yes, Products purchased during sale/offer will be eligible for an exchange.
Reach out to our customer support team for further assistance.
If you have a problem we will solve it. Just reach out to our customer support team.
Mail us on email@example.com